Reviews

What our customers
say about us

Thirty years in the North East, and most of our work still comes from people who were recommended by a neighbour. These are their words, not ours.

Read our reviewson Google

Reviews from across the region

Homeowners in Tyne and Wear, Durham and Northumberland. Read them all on Google.

Simply Stoves are a great company. Emma in the office was very helpful, we knew what kind of stove we wanted and she was helpful with the decision. Lee was in contact from start to finish, he always turned up when he said he would which was great. We are very happy with the end result. Thank you, we will highly recommend Simply Stoves.
Margaret WaltonGoogle review
Simply Stoves North East absolutely amazing. From beginning to end the customer service was incredible. Emma in the showroom went above and beyond to make sure she answered all our questions, helping us choose the right stove for our needs. She was always so polite and helpful, a credit to the company. Lee and Will arrived promptly on the day of installation, so professional and helpful. The job was completed with no problems, everything left clean and tidy. Exceptional service from Lee and Will, lovely friendly guys who take pride in their work. What a fabulous company they are and I would highly recommend them to anyone looking to have a stove fitted.
June AppleyardGoogle review
Fantastic service from start to finish. We recently had a log burner supplied and installed by Lee and Emma at Simply Stoves in Hebburn and couldn't be happier. Emma was brilliant throughout the ordering process, really professional, helpful and kept everything clear and straightforward. Lee and the team were spot on on installation day: friendly, tidy, and extremely professional. The workmanship is excellent and the place was left spotless. We're absolutely over the moon with the finished job and would highly recommend Simply Stoves to anyone.
Leonard Flooring, Carpets and BlindsGoogle review
I am absolutely over the moon with my stove and the service provided. From my first visit to the showroom where Emma was very helpful to ensure I found the exact stove, hearth and chamber that I wanted. Back and forth over email with both Emma and Lee was helpful and my questions were answered instantly. The lads came and literally never stopped. The quality of their work was outstanding and I couldn't recommend this company more. My stove is beautiful.
Samantha DavidsonGoogle review
After finding out our inherited log burner wasn't safe to use after an inspection we needed to replace it. After quite a bit of research and asking lots of questions (thank you Emma), we decided to opt for a new stove through Simply Stoves NE. Definitely the right choice, did exactly as they said they would and to a high standard. Turned up as agreed, on time, supplied, installed and commissioned the burner to standards. Great family run business to deal with. Highly recommended.
Nikko LGoogle review
Lee and the team were amazing and very professional. I had 2 fires installed in my pub and they look very nice and the heat is unreal. They came with all paperwork and tests complete and ready to go. I couldn't recommend them more.
Graham CramGoogle review
Just bought my stove, hearth and beam from Simply Stoves NE. They installed everything in a day with no fuss and left me mess free. Can't thank them enough.
George BarasGoogle review
Brilliant! I can't recommend Simply Stoves NE enough. Customer service is excellent, Emma from the showroom is just lovely, went through everything with us from deciding what we wanted to arranging everything. Lee and Will who installed our wood burner and did all the building work were brilliant lads, they've done an absolutely cracking job and I'm so happy with the work. They have excellent after care too, highly recommend.
DGoogle review
Absolutely fantastic service from beginning to end. Clean, neat, tidy and respectful fitters. Great price, and would highly recommend Simply Stoves NE.
DGoogle review

Leave us a review

If we have installed or serviced a stove for you, a few words on Google genuinely helps. It is how most people find us, and it is the only advertising we have ever really needed.

  • Takes about a minute
  • No account needed beyond a Google login
  • Say what was done and where, if you can
  • Photographs of the finished job are welcome

We have never advertised

No leaflets, no cold calling, no van signage doing the heavy lifting.

Thirty years of work in the same region means most of our jobs come from somebody telling their neighbour, their sister or the bloke at work. Reviews are the modern version of that, and they are the reason we would rather talk you out of the wrong appliance than sell you the biggest one we stock.

If you want to see the work rather than read about it, the our work page has photographs from recent installations, and the packages page shows exactly what is included and what it costs.

Ready to get a price?

Tell us a little about the room and the chimney and we will give you a fixed price in writing. We can survey in person, or remotely from photos and Google Maps. No charge and no obligation.

Showroom
Unit 8J, Victoria RoadIndustrial Estate, Hebburn NE31 1UB
Hours
Tue to Fri, 9am to 3.30pmSat 10am to 2.30pm, Mon by appointment