Tell us a little about the room and the chimney and we will give you a fixed price in writing. We can survey in person, or remotely from photos and Google Maps. No charge, no obligation, and an honest answer about whether a stove suits the property.
The more you can tell us about the room and the chimney, the more useful our first reply will be. If you are not sure about any of it, leave it blank and we will ask.
No charge and no obligation. We will confirm your price in writing before anything is booked in.
No sales visit, no pressure, and nobody turning up unannounced.
What to expect when you contact us, and what is worth having to hand before you do.
Usually the same working day, by phone or email, whichever you prefer. If you contact us over a weekend we will come back to you on the next working day.
Yes. There is no charge and no obligation, and we will tell you honestly if a stove is not right for the property. We would rather say so at the survey than sell you something that will not work.
Often, yes. We can survey remotely from clear photographs of the chimney breast and the room, along with Google Maps for the roof and stack. It is a sensible first step if you are further out in the wider North East.
The width and depth of the chimney breast, a rough idea of the room size, and whether the property has a chimney. If you do not know any of it, leave it blank and we will ask.
No, you can call in during opening hours. It is worth ringing first if you are coming a distance or want to speak to someone specific, since the engineers are often out on installations.
If you are still working out what you need, these are the pages most people read before they get in touch.
See the stoves come to life, with hearths, chambers and beams on display, so you can see exactly what you are buying before you commit to anything.
Free parking on site. Bring the width and depth of your chimney breast and a rough idea of the room size, and we can tell you there and then what will suit it.
